Showroom Resources

 

We are excited to welcome you to Atlanta Apparel! Whether it’s your first time exhibiting here or you have a permanent showroom, we want you to make your time at Market a great one. Here are a few resources to help you prepare for and have a great show. The following are a range of resources to help you navigate managing your permanent showroom at Atlanta Apparel, including links to logistics information and a list of frequently asked questions.

If you don’t find what you’re looking for, please contact Donnetta McLeod at dmcleod@imcenters.com or 404.220.2810.

 

Exhibitor Portal

Frequently Asked Questions ↓

 

What should I do about solicitors?

Solicitation is not permitted in AmericasMart Atlanta. If solicitors enter your showroom, please notify security immediately at 404.220.2553.
If suspicious or undesirable persons are seen loitering in or around your showroom area, please notify security immediately at 404.220.2553.

NOTE: All personnel should have an I.D. badge. Feel free to request to see anyone’s badge you think is suspicious. Security is everyone’s business—help us help you.


Where do I find current market dates and hours?

Visit our Market Dates page for upcoming shows. Hours will be posted next to the show dates as soon as they are available.

Can I sell samples during a show?

NO. In keeping with the wholesale nature of the show, the sale of samples/product during Market is expressly prohibited. See Exhibitor Rules & Regulations in the Exhibitor Service Manual.

How do I get permanent I.D. badges?

I.D. badges may be obtained from the Operations Department, located on Ted Turner Drive (formerly Spring Street) next to the AmericasMart Building 2 parking garage. To make an appointment or for help, please contact 404.220.3076. Operations is open weekdays from 9 a.m. - 5 p.m. You must have required paperwork in-hand or fax it to 404.220.2597 before 4 p.m. one day prior to your scheduled appointment.

Photo I.D. Requirements

Temporary employees such as designers, manufacturer’s representatives, market employees with a temporary market badge and family members DO NOT qualify for a photo I.D. and must obtain a badge through registration to gain entry. NOTE: Business cards are not considered authorization from a showroom owner/manager.


Showroom personnel may receive photo I.D.s if ONE or more of the following is met:
1. Maintain key authorization with property management. A copy of your showroom’s key authorization list with your name on it is required. Contact the property management office for your building (located in the loading dock) or call: AmericasMart 1 (404.220.2340), AmericasMart 2 (404.220.2590), or AmericasMart 3 (404.220.2880).
2. Work in the showroom every day on a permanent, daily basis. Those who do not have key authorization but work in a showroom daily will need a signed and dated letter on company letterhead.
3. Showroom owners, presidents, or managers may present either key authorization or the first and signature page of their current lease.
4. If you are an owner or president and do not live in Atlanta, but would like to obtain a photo I.D., send the company’s key authorization list with your name on it to the address below. Showroom managers may send a key authorization or a letter on company letterhead signed by the owner or president.
Mail to: 

IMC, INC.
Attn: Photo ID Administrator
240 Peachtree Street, NW, Suite 2200
Atlanta, GA 30303


Operations must receive all appropriate paperwork before a photo I.D. will be issued. For assistance or more information, please call 404.220.3076 or 404.220.2570.

Who do I contact for questions about my leasing bill?

For all questions concerning your bill, please contact our hotline at 404.220.3090.

Who do I contact for Advertising Opportunities?

Rhonda Jackson at rjackson@imcenters.com or 404.220.2170.

Property Management Questions ↓

 

Who do I contact at AmericasMart in the event of an emergency?

Security/Emergency (All Buildings, 24 hours/day): 404.220.2553
First Aid (All Buildings): 404.220.2554
Security Headquarters: 404.220.2553

What if my showroom is too hot or too cold, or if I have heating or air conditioning issues?

Heating and air conditioning are provided weekdays from 8 a.m. - 5 p.m. and as needed during markets and other events. Prior to markets, A/C hours will be expanded to accommodate set-up activity. There is a charge for heating and A/C requests beyond the normal operating periods. For any issues, please contact Property Management for Building 3 at 404.220.2880.

What if any electrical circuit or outlet malfunctions?

Please contact Property Management for Building 3 at 404.220.2880.

What if the hallway or restroom needs cleaning and/or maintenance?

Please contact Property Management for Building 3 at 404.220.2880.

Who do I contact about trash pickup or other housekeeping concerns?

Please contact a customer service representative from Building 3 at 404.220.2880.

How do I get keys for my showroom?

Contact a Property Management representative for Building 3 at 404.220.2880

What are the business hours that I can access my showroom?

If you have a permanent I.D. badge, you may enter your showroom at your convenience. However, from 7:00 p.m. — 7:00 a.m. you must enter through security, located on the loading dock of each building. Showroom personnel that enter after-hours are required to sign-in and out with security. If you need an escort to your car, please let security know when you sign-out for the night.

NOTE: Showrooms left unattended should be locked. In case of a break-in, theft or emergency, call security at 404.220.2553. Showroom security evaluations are available by contacting security.


Shipping/Logistics Questions ↓

What address do I use to ship product to my showroom?


Your Company Name
Your Showroom Number (Floor # - Showroom #)
For: Atlanta Apparel Market
AmericasMart/Building 3
75 John Portman Boulevard NW
Atlanta, GA 30303

Make a Shipping Request

 

 

 

What are the deadlines for shipping before/during a show?

Please refer to the Markets Dates and contact the AmericasMart Logistics Office at logistics@americasmart.com or at 877.588.8930 for shipping deadlines.

Who do I call for an appointment at the loading dock?




Contact Matt Walker, Shipping Supervisor for Building 3, at 404.220.2884.


What are the locations and/or phone numbers for on-site shipping providers AmericasMart Logistics, DHL, FedEx, UPS and USPS?

AmericasMart® Logistics
Address: 4361 International Parkway, Hapeville, GA 30354
Schedule pick-up, check on delivery or for package tracking: 877.588.8930
After hours pickup & delivery: No
Hours of operation: 7:30 a.m. - 4:30 p.m.
Location: On-Site
Method of payment: Credit Card

USPS
Address: 240 Peachtree Street NW, Atlanta, Georgia 30303
Enter using escalator on Peachtree St., attached to AmericasMart 1 and across from Hotel Indigo.
Schedule pick-up, check on delivery or for package tracking: 800.ASK.USPS
After hours pickup & delivery: No
Hours of operation: 9 a.m. - 5 p.m., Closed Sat-Sun
Location: Bottom level of AmericasMart
Method of payment: Credit Card

DHL
Not on Site - Call to Schedule Pick-up
Schedule pick-up, check on delivery or for package tracking: 800.225.5345
After hours pickup & delivery: No
Hours of operation: 8 a.m. - 5 p.m.
Location: Not On-Site
Method of payment: Credit Card

FedEx
AmericasMart Building 3, Floor 8, Showroom 8-W354
Schedule pick-up, check on delivery or for package tracking: 800.463.3339
After hours pickup & delivery: No
Hours of operation: 1 a.m. - 7 p.m., Closed Sat-Sun
Location: On-Site
Method of payment: Credit Card

UPS
Not on Site - Call to Schedule Pick-up
Schedule pick-up, check on delivery or for package tracking: 800.833.9943
After hours pickup & delivery: Yes!
Hours of operation: 8 a.m. - 5 p.m.
Location: Not On-Site
Method of payment: Credit Card



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